Privacy Policy

Last updated: 29 March 2026

Briar House CLG ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal information when you visit our website or engage with our services.

1. Who we are

Briar House CLG is a social enterprise company limited by guarantee, registered in Ireland. We operate a residential recovery centre. For data protection purposes, we are the data controller.

2. Information we collect

We may collect the following information:

• Name, email address, and phone number when you complete our waitlist or enquiry form
• Information you provide when requesting a clinical brochure
• Technical data such as browser type, IP address, and pages visited (collected automatically via analytics)

3. How we use your information

We use personal information to:

• Respond to enquiries and waitlist requests
• Send you the clinical brochure or other materials you have requested
• Communicate about our programmes and services
• Improve our website and services

We will never sell, rent, or share your personal information with third parties for marketing purposes.

4. Legal basis for processing

We process your personal data on the basis of:

• Consent — when you submit your details through our forms
• Legitimate interest — to respond to enquiries and improve our services
• Legal obligation — where required by law

5. Data retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. Enquiry and waitlist data is retained for up to 24 months unless you request earlier deletion.

6. Your rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with the Data Protection Commission (Ireland)

7. Cookies

Our website uses minimal cookies for basic functionality. We do not use advertising or tracking cookies. Where analytics are used, data is anonymised.

8. Third-party services

We use the following third-party services that may process data on our behalf:

• Cloudflare (hosting and security)
• Google Fonts (typography)

Each provider has its own privacy policy governing their use of data.

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website is served over HTTPS with TLS encryption.

10. Contact

For any privacy-related queries or to exercise your rights, please contact us at:

hello@briarhouse.ie

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